templates/mens/policies/refund.twig line 1

  1. {% extends 'mens/base/base_mens.twig' %}
  3. {% block head %}
  4.     <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
  5.     <meta http-equiv="X-UA-Compatible" content="IE=edge">
  6.     <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7.     <meta name="description" content="multikart">
  8.     <meta name="keywords" content="multikart">
  9.     <meta name="author" content="multikart">
  10.     <link rel="icon" href="../assets/images/favicon/1.png" type="image/x-icon" />
  11.     <link rel="shortcut icon" href="../assets/images/favicon/1.png" type="image/x-icon" />
  12.     <title>SELECTWEARS</title>
  14.     <!--Google font-->
  15.     <link href="https://fonts.googleapis.com/css?family=Lato:300,400,700,900" rel="stylesheet">
  16.     <link rel="preconnect" href="https://fonts.gstatic.com">
  17.     <link href="https://fonts.googleapis.com/css2?family=Yellowtail&display=swap" rel="stylesheet">
  19.     <!-- Icons -->
  20.     <link rel="stylesheet" type="text/css" href="{{ asset('assets/css/vendors/font-awesome.css') }}">
  22.     <!--Slick slider css-->
  23.     <link rel="stylesheet" type="text/css" href="{{ asset('assets/css/vendors/slick.css') }}">
  24.     <link rel="stylesheet" type="text/css" href="{{ asset('assets/css/vendors/slick-theme.css') }}">
  26.     <!-- Animate icon -->
  27.     <link rel="stylesheet" type="text/css" href="{{ asset('assets/css/vendors/animate.css') }}">
  29.     <!-- Themify icon -->
  30.     <link rel="stylesheet" type="text/css" href="{{ asset('assets/css/vendors/themify-icons.css') }}">
  32.     <!-- Bootstrap css -->
  33.     <link rel="stylesheet" type="text/css" href="{{ asset('assets/css/vendors/bootstrap.css') }}">
  35.     <!-- Theme css -->
  36.     <link rel="stylesheet" type="text/css" href="{{ asset('assets/css/style.css') }}">
  37.     <link rel="stylesheet" type="text/css" href="{{ asset('assets/css/custom.css') }}">
  39.     <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.2/css/all.min.css" integrity="sha512-z3gLpd7yknf1YoNbCzqRKc4qyor8gaKU1qmn+CShxbuBusANI9QpRohGBreCFkKxLhei6S9CQXFEbbKuqLg0DA==" crossorigin="anonymous" referrerpolicy="no-referrer" />
  41. {% endblock %}
  43. {% block breadcrumb %}
  44.     {# {% include 'front_end/base/_breadcrumb.html.twig' %} #}
  45. {% endblock %}
  47. {% block main %}
  49.     <!-- breadcrumb start -->
  50.     <div class="breadcrumb-section">
  51.         <div class="container">
  52.             <div class="row">
  53.                 <div class="col-sm-6">
  54.                     <div class="page-title">
  55.                         <h2>{{ 'Refund Policy' | trans({},'refund') }}</h2>
  56.                     </div>
  57.                 </div>
  58.                 <div class="col-sm-6">
  59.                     <nav aria-label="breadcrumb" class="theme-breadcrumb">
  60.                         <ol class="breadcrumb">
  61.                             <li class="breadcrumb-item"><a href="{{ path('app_home_men') }}">Home</a></li>
  62.                             <li class="breadcrumb-item active" aria-current="page">{{ 'Refund Policy' | trans({},'refund') }}</li>
  63.                         </ol>
  64.                     </nav>
  65.                 </div>
  66.             </div>
  67.         </div>
  68.     </div>
  69.     <!-- breadcrumb end -->
  72.     <!-- about section start -->
  73.     <section class="about-page section-b-space">
  74.         <div class="container">
  75.             <div class="row">
  76.                 <div class="col-sm-12">    
  77.                         <p>At <strong>SELECTWEARS</strong>, we want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we’re here to help. Please read our refund policy below for more details.</p>
  79.                         <h4>1. Returns</h4>
  80.                         <p>We accept returns for unused and unworn items within <strong>30 days</strong> of the delivery date.</p>
  81.                         <p>Items must be in their original condition, unwashed, with all tags attached.</p>
  82.                         <p>For hygiene reasons, we do not accept returns on <strong>underwear, swimwear, or jewelry</strong> unless they are faulty.</p>
  84.                         <h4>2. Refund Process</h4>
  85.                         <p>Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.</p>
  86.                         <p>If approved, your refund will be processed to the original payment method within <strong>7-10 business days</strong>.</p>
  87.                         <p>Shipping fees are non-refundable, and the customer is responsible for the cost of return shipping unless the item is faulty.</p>
  89.                         <h4>3. Exchanges</h4>
  90.                         <p>If you’d like to exchange an item for a different size or color, please return the original item and place a new order for the desired product.</p>
  91.                         <p>If the exchange is due to a defect or mistake on our part, we will cover the return shipping cost.</p>
  93.                         <h4>4. Non-Returnable Items</h4>
  94.                         <p>Gift cards, sale items, and personalized/customized items are not eligible for returns or refunds.</p>
  96.                         <h4>5. Damaged or Defective Items</h4>
  97.                         <p>If you received an item that is damaged or defective, please contact us within <strong>7 days</strong> of receiving the product. We will provide a replacement or issue a full refund for defective or incorrectly shipped items.</p>
  99.                         <h4>6. How to Return</h4>
  100.                         <p>To initiate a return, please contact our customer service team at <strong>yassinelfarhi@selectwears.com</strong> with your order number and the reason for return.</p>
  101.                         <p>We will provide you with a return address and instructions on how to send your item back.</p>
  103.                         <h4>7. Contact Us</h4>
  104.                         <p>If you have any questions about our refund policy or need assistance with a return, feel free to reach out to our customer service team at <strong>yassinelfarhi@selectwears.com</strong> or call us at <strong>+ 44 20 38073517t</strong>.</p>
  106.                         <div class="footer">
  107.                             <p>Thank you for shopping at <strong>SELECTWEARS</strong>.</p>
  108.                         </div>
  109.                 </div>
  110.             </div>
  111.         </div>
  112.     </section>
  113.     <!-- about section end -->
  116.     <!-- tap to top -->
  117.     <div class="tap-top">
  118.         <div>
  119.             <i class="fa fa-angle-double-up"></i>
  120.         </div>
  121.     </div>
  122.     <!-- tap to top end -->
  123. {% endblock %}
  125. {% block newsletter %}
  126.     {% include 'front_end/base/newsletter.twig' %}
  127. {% endblock %}
  130. {% block js %}
  132.     <!-- latest jquery-->
  133.     <script src="{{ asset('assets/js/jquery-3.3.1.min.js') }}"></script>
  135.     <!-- menu js-->
  136.     <script type="text/javascript" src="{{ asset('assets/js/menu.js') }}"></script>
  138.     <!-- lazyload js-->
  139.     <script src="{{ asset('assets/js/lazysizes.min.js') }}"></script>
  141.     <!-- slick js-->
  142.     <script type="text/javascript" src="{{ asset('assets/js/slick.js') }}"></script>
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  155.         function openSearch() {
  156.             document.getElementById("search-overlay").style.display = "block";
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  160.             document.getElementById("search-overlay").style.display = "none";
  161.         }
  162.     </script>
  163. {% endblock %}