At SELECTWEARS, we want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we’re here to help. Please read our refund policy below for more details.
We accept returns for unused and unworn items within 30 days of the delivery date.
Items must be in their original condition, unwashed, with all tags attached.
For hygiene reasons, we do not accept returns on underwear, swimwear, or jewelry unless they are faulty.
Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method within 7-10 business days.
Shipping fees are non-refundable, and the customer is responsible for the cost of return shipping unless the item is faulty.
If you’d like to exchange an item for a different size or color, please return the original item and place a new order for the desired product.
If the exchange is due to a defect or mistake on our part, we will cover the return shipping cost.
Gift cards, sale items, and personalized/customized items are not eligible for returns or refunds.
If you received an item that is damaged or defective, please contact us within 7 days of receiving the product. We will provide a replacement or issue a full refund for defective or incorrectly shipped items.
To initiate a return, please contact our customer service team at yassinelfarhi@selectwears.com with your order number and the reason for return.
We will provide you with a return address and instructions on how to send your item back.
If you have any questions about our refund policy or need assistance with a return, feel free to reach out to our customer service team at yassinelfarhi@selectwears.com or call us at + 44 20 38073517t.
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